Effective Date: [29/11/24]

At The Box and Label Co., we take great pride in creating high-quality products for our customers. However, due to the nature of our products and the personalized services we offer, we have a strict no refund, no return, and no exchange policy for all orders, including customized and non-customized items.

1. No Refunds, No Returns, No Exchanges

Once an order is placed, it is final. We do not accept returns, refunds, or exchanges for any products, including:

• Customized or personalized items (such as custom-printed boxes, labels, butter papers, seed paper cards, etc.)
• Non-customized items (unless damaged or defective)

2. Customized Products

As our customized products are made to order specifically for you, we cannot accept any returns, exchanges, or cancellations once the order is processed. Please ensure that you double-check all order details, including text, design, and quantity, before confirming your purchase.

3. Damaged or Defective Products

In the rare event that you receive a damaged or defective item, please contact us immediately within [2] days of receiving the order. We will assess the issue and, if applicable, offer a replacement at no additional cost. Please note that this does not apply to products that have been personalized.

4. Order Modifications or Cancellations

Once an order is placed, we cannot modify or cancel it. Please review your order carefully before submitting it to ensure all details are correct.

5. Shipping Costs

Shipping fees are non-refundable in any case, including for items that are damaged or defective.

6. Contact Us

If you have any questions regarding this policy or need assistance with a damaged or defective item, please contact our customer service team at [support@theboxandlabelco.com] or [+91 7906752431].